Terms of Service

1. Scope

These Terms of Service apply to the use of the website www.kontaktkollektiv.com (hereinafter referred to as the “website”). By accessing or using this website, you agree to be bound by these Terms of Service.

2. Mission Statement

Kontakt Kollektiv gUG (haftungsbeschränkt) is a registered nonprofit organization dedicated to fostering meaningful human connections to tackle loneliness and social divides.

3. Services

We provide information, products, and/or services through this website. The exact scope and content of the services offered are described in detail on the website. We reserve the right to change or discontinue the services offered on the website at any time.

4. Access and Usage Conditions

  • The use of the website is at the user’s own risk.
  • Users are responsible for keeping their access credentials confidential and must notify us immediately of any unauthorized use.
  • Any use of the website for unlawful purposes or in a manner that impairs the availability of the website for other users is prohibited.

5. Registration and User Account

  • Some features of the website may require registration and the creation of a user account.
  • Users are required to provide accurate and complete information.
  • Users are responsible for all activities that occur under their account.

6. Prices and Payment Terms

  • Prices for the products and services offered are listed on the website.
  • The prices in effect at the time of the order apply.
  • Payments must be made via the specified payment methods. Donations made through this website are used exclusively to further our mission and are generally not refundable.

7. Right of Withdrawal (for Consumers)

Consumers have a statutory right to withdraw from the purchase of products or services. For more information about your right of withdrawal, please refer to our [Withdrawal Policy].

8. Website Availability

We strive to keep the website available at all times. However, we cannot guarantee uninterrupted availability of the website. We reserve the right to limit or discontinue the operation of the website without prior notice, particularly for technical or legal reasons.

9. Disclaimer of Liability

  • We are only liable for damages caused by intentional or grossly negligent behavior.
  • In cases of simple negligence, we are only liable for damages resulting from the breach of a material contractual obligation (cardinal duty), the fulfillment of which is essential to the proper execution of the contract, and on which the user may regularly rely.
  • Liability is limited to foreseeable, contract-typical damages.

10. Copyright and Usage Rights

The content on this website, including texts, images, graphics, and logos, is protected by copyright. The use of this content without explicit written permission is not permitted. Reproduction or reuse of the content is only allowed within the framework of applicable legal regulations.

11. Privacy

Our Privacy Policy informs you about the handling of personal data in connection with the use of the website. The Privacy Policy can be accessed at [Link to Privacy Policy].

12. Changes to the Terms of Service

We reserve the right to change these Terms of Service at any time. Changes take effect upon publication on the website. Continued use of the website after the changes are posted constitutes acceptance of the revised terms.

13. Applicable Law and Jurisdiction

The law of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG), applies. The place of jurisdiction for all disputes arising out of or in connection with these Terms of Service is Hamburg, Germany, provided the user is a merchant or a legal entity under public law.

14. Severability Clause

Should any provision of these Terms of Service be invalid or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that comes closest to the economic intent of the invalid provision.

Contact

Kontakt Kollektiv gUG (haftungsbeschränkt)
Stockkamp 7
22607 Hamburg
Germany
Email: privacy@kontaktkollektiv.org
Website: www.kontaktkollektiv.com